Can I cancel my reservation?
Do you have transportation to port of Miami and once we return from our cruise, back to your parking facility?
Yes, we do have shuttle transportation available to and from the port of Miami/Parking facility every day
Is there any cancellation fee?
There is no fee if you cancel your reservation before 24 hrs of the booking, otherwise you will pay $5 cancellation fee.
Where is my booking confirmation number?
Your booking number is in the email you received when submitted the booking, or you can check it in your account page
Where do I have to wait for the shuttle?
If you book for Port of Miami parking, you can find the Shuttles directions here.
What if I can't book the parking online?
You can also paid for your parking in the facility, or call us to: 954-549-8963 ask for Jose.
Why there is an extra charge for a party of more than 3 when I book Miami port parking?
For party more than 3 there is a one time fee of $6.50/person because we’ll take you to the port in a shuttle and the Port of Miami charge us a fee every time we enter. Complementary for Parties between 1 and 3 persons.
How often does the free shuttle leave?
Shuttle from Parking lot to Port of Miami leave every 30 to 45 minutes depend of traffic inside the Port.
How to check in upon arriving?
Please call us 30 minutes before arrival to: 954-549-8963. You get here you will need to provide us the email with the reservation number and the ID of the person who placed the booking in order confirm your identity.